Policy
Refund and Dispute:
Claims related to incorrect or duplicate charges are eligible for disputes or refunds. However, completed purchases of event entry tickets are final and non-refundable, as transactions occur exclusively in person at the venue. Presale tickets are managed by our ticketing partner, Resident Advisor.
Terms and Conditions of Promotions:
We do not retain customer information or issue promotional follow-ups. All promotional activities adhere strictly to our commitment to buyer privacy. See more on Resident Advisor Privacy Policy